Privacy

ZeroTrade UK privacy notice

This page explains the main data categories used by the portal, licensing flow, hosted dashboard, encrypted provider vault, and support surfaces.

Privacy First

ZeroTrade is built around sensitive trading workflows. Customer API keys, broker details, payment references, and audit logs should be treated as security-sensitive data, not marketing material.

Account and login data

The portal may process email address, account status, Google login identifiers, session records, role, hosted entitlement, and security challenge state.

Order and payment-reference data

The portal stores order id, plan, term, amount, payment reference, receipt reference, delivery status, and release state. It does not need customers to enter card details into ZeroTrade.

Provider vault data

The hosted vault stores provider labels, provider type, metadata, and encrypted secrets where customers choose to save API keys. Secrets should not be logged or shown back in plain text after storage.

Operational and security data

The service may process health checks, login events, audit events, support actions, license handshake metadata, IP-derived security signals, captcha progress, and error diagnostics.

How data is used

Data is used to provide accounts, licensing, downloads, hosted controls, support, fraud prevention, security, auditability, service reliability, and customer-requested connector workflows.

Retention and deletion

Operational records are retained where needed for security, order recovery, audit, support, tax, fraud prevention, and service continuity. Customers can request account review or deletion where legally and operationally possible.

Sharing

Data may be processed by infrastructure, authentication, payment, email/support, analytics, and security providers where needed to operate the service. Provider secrets must not be sold or used for unrelated marketing.

Customer rights

Customers may have rights to access, correct, erase, restrict, object, or port personal data depending on location and legal basis. UK customers can also complain to the ICO.

Official Guidance

UK privacy resources customers may recognise

ICO privacy information guidance

The ICO explains what privacy information organisations should provide to people under UK data-protection rules.

Open ICO guidance

ICO complaints

UK customers can raise data-protection concerns with the ICO if they believe their privacy rights have not been handled correctly.

Open ICO complaints